Student Developer Pack Request Pending

Hello Everyone,
I requested for the Github Student pack on Sep 4 but even after 2 weeks, I didn’t receive updates, so I canceled that one and requested again on 18th Sept, still no reply or updates. I’ve already contacted github few times but nothing.
Having my university provided mail, thought it won’t be a problem.
I know know these are hard times but I would really appreciate if you can at least update me on what is the status of my application/request.

Hope to hear from you soon.