I cannot get the github student pack due to the infinitely long waiting time for the application to be reviewed

A month ago I submitted an application for the github developer student pack, but my application is still pending. I wrote to those support, but I could not get any help. The last attempt is the 3rd, due to the fact that I had problems with proving my identity. Now there are no problems, but there was no response to the application within a month. What should I do, can I count on an answer? Proof

Same thing with the teacher’s benefit

:wave: Hi Folks,

We apologize for the wait. We are experiencing longer wait times than usual.

Our team will contact you once your application has been reviewed.