How to get support for classroom or assistant

I cannot download my students repos. There is some problem with classroom assistant that I can’t solve.

I have posted two issues:


But am getting nothing but radio silence. This is a serious blocker for me. Is there another channel I can reach out to for support?

Also the classroom assistant app has not had any commits since Nov’19. Is it still in active development?

Hey @kenpower

We’ve been pretty heads down on launching autograding and haven’t been paying enough attention to issues like this. We’re sorry we left you without support.

Can you please try signing out of Classroom Assistant and signing back in? I notice your logged in user in Assistant is different than the one in Classroom.

Moving forwards, the best place for support for GitHub Classroom will be support. Would you mind reaching out at https://support.github.com/contact if you continue to have issues?

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