Thanks @jen-k, Im having to many back and forwards with the support team for something that should be really easy.
This has been the history so far:
- Github ask the teacher to reach te admin of the school (me)
- I don’t have the know how and so far it doesn’t exists, I need to personally contact github to ask for renewal
- I ask for the teacher renewal, it admit it was easy and fast.
- The teachar receives and email that the account issue was fixed but when it loggins the issue shows up again (images attached)
- I contact github again, also I was asked to continue the conversation on another threads
Please, its been a week since this, im concern about having more than 40 teachers in the coming times and do this for each one. What I am missing? or its something administrative from github side.
Thanks in advance