Application denied automatically in spite of proof of being a student

When applying for GitHub Education I have provided proof of being a student with a dated student card and a screenshot of my lecture timetable, but the application keeps getting automatically denied. I have tried using ‘Contact GitHub’ and submitting requests in the ‘GitHub Education program or benefits’ but the ticket closes instantly and I get an automated response saying proof was insufficient, even though my proof was exactly what was stated as required in the application. I would appreciate some assistance with this.

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